Privacy Policy
We are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information when you use our SEO AI platform.
Table of Contents
1. Introduction
At SEO AI, we are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SEO AI platform.
By using our services, you consent to the data practices described in this policy.
We are committed to transparency and will notify you of any material changes to this policy.
2. Information We Collect
**Personal Information**: Name, email address, phone number, company information, and billing details.
**Account Data**: Username, password, profile information, and account preferences.
**Website Data**: URLs, content, and SEO-related information you submit for analysis.
**Usage Data**: How you interact with our platform, features used, and performance metrics.
**Technical Data**: IP address, browser type, device information, and cookies.
3. How We Use Your Information
**Service Provision**: To provide, maintain, and improve our SEO AI services.
**Communication**: To send you updates, support messages, and marketing communications (with your consent).
**Analytics**: To analyze usage patterns and improve our platform functionality.
**Security**: To protect against fraud, abuse, and security threats.
**Legal Compliance**: To comply with applicable laws and regulations.
4. Data Sharing & Disclosure
**Service Providers**: We may share data with trusted third-party service providers who assist in platform operations.
**Legal Requirements**: We may disclose information when required by law or to protect our rights.
**Business Transfers**: In case of merger, acquisition, or sale of assets, your data may be transferred.
**Consent**: We will not share your personal information with third parties without your explicit consent.
**Aggregated Data**: We may share anonymized, aggregated data for research and analytics purposes.
6. Data Security
**Encryption**: We use industry-standard encryption to protect data in transit and at rest.
**Access Controls**: Strict access controls limit who can access your personal information.
**Regular Audits**: We conduct regular security audits and assessments.
**Incident Response**: We have procedures in place to respond to security incidents.
**Employee Training**: Our team receives regular security and privacy training.
While we implement robust security measures, no method of transmission over the internet is 100% secure.
7. Data Retention
**Account Data**: Retained for the duration of your account and for a reasonable period after deletion.
**Usage Data**: Typically retained for 2-3 years for analytics and service improvement.
**Website Data**: Processed for analysis but not permanently stored unless you choose to save reports.
**Legal Requirements**: Some data may be retained longer to comply with legal obligations.
**Deletion**: You can request deletion of your data, subject to legal and operational requirements.
8. Your Rights & Choices
**Access**: Request a copy of the personal data we hold about you.
**Correction**: Update or correct inaccurate personal information.
**Deletion**: Request deletion of your personal data (right to be forgotten).
**Portability**: Receive your data in a structured, machine-readable format.
**Objection**: Object to processing of your data for certain purposes.
**Restriction**: Request restriction of processing in certain circumstances.
**Withdrawal**: Withdraw consent for data processing where applicable.
9. International Data Transfers
**Global Operations**: Your data may be processed in countries other than your own.
**Adequacy Decisions**: We ensure adequate protection for international transfers.
**Standard Contractual Clauses**: We use approved transfer mechanisms where required.
**Data Localization**: We comply with local data protection laws and requirements.
**Transparency**: We will inform you of any significant changes to data transfer practices.
10. Children's Privacy
**Age Requirement**: Our services are not intended for children under 13 years of age.
**No Collection**: We do not knowingly collect personal information from children under 13.
**Parental Rights**: If we become aware of collecting data from children, we will delete it promptly.
**Verification**: We may request age verification for certain services.
**Reporting**: Parents can contact us if they believe we have collected their child's information.
11. Third-Party Services
**Analytics Services**: We use services like Google Analytics to understand platform usage.
**Payment Processors**: Payment information is handled by secure third-party processors.
**Cloud Services**: We use cloud providers for data storage and processing.
**Marketing Tools**: We may use third-party tools for marketing and communication.
**Links**: Our platform may contain links to third-party websites with their own privacy policies.
We recommend reviewing the privacy policies of any third-party services you interact with.
12. GDPR Compliance
**Legal Basis**: We process data based on legitimate interests, consent, and contractual necessity.
**Data Protection Officer**: We have designated a Data Protection Officer for EU users.
**Breach Notification**: We will notify authorities and affected users of data breaches within 72 hours.
**Impact Assessments**: We conduct Data Protection Impact Assessments for high-risk processing.
**EU Representative**: We have appointed an EU representative as required by GDPR.
**Cross-Border Processing**: We ensure compliance with cross-border data processing requirements.
13. California Privacy Rights
**CCPA Compliance**: We comply with the California Consumer Privacy Act (CCPA).
**Right to Know**: California residents can request information about data collection and sharing.
**Right to Delete**: California residents can request deletion of their personal information.
**Right to Opt-Out**: California residents can opt-out of the sale of personal information.
**Non-Discrimination**: We will not discriminate against users who exercise their privacy rights.
**Verification**: We may require verification of identity before processing privacy requests.
14. Updates to This Policy
**Regular Reviews**: We review and update this policy regularly to reflect current practices.
**Material Changes**: We will notify you of material changes via email or platform notification.
**Effective Date**: The effective date will be updated when changes are made.
**Continued Use**: Continued use of our services after changes constitutes acceptance.
**Historical Versions**: Previous versions of this policy are available upon request.
**Questions**: Contact us if you have questions about any changes to this policy.
15. Contact Information
**Data Protection Officer**: dpo@seo-ai.live
**General Privacy Questions**: privacy@seo-ai.live
**Support**: support@seo-ai.live
**Address**: 123 AI Street, Tech City, TC 12345
**Response Time**: We aim to respond to privacy inquiries within 48 hours.
**Complaints**: You have the right to lodge a complaint with your local data protection authority.
Your Privacy Rights Summary
Right to Access
Request a copy of your personal data
Right to Portability
Receive your data in a portable format
Right to Deletion
Request deletion of your personal data
Right to Correction
Update or correct inaccurate information
Right to Object
Object to certain data processing
Right to Restriction
Request restriction of data processing
Our Data Protection Commitment
Encryption
Industry-standard encryption for all data
Access Control
Strict access controls and authentication
Transparency
Clear and open about data practices
Questions About Your Privacy?
We're here to help with any privacy-related questions or concerns. Our dedicated privacy team is ready to assist you.